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Smart Help feature

Murph takes a closer look at these 2 enhanced features released as part of the QuickBooks Desktop 2020 (and associated) product updates. Read more

General Ledger

Murph gives you his summary of the QuickBooks Desktop 2020 (for Windows) Product Line-up, which will be followed by our series on the individual features. Look for our companion article on QuickBooks for Mac 2020 as well in today's headlines. Read more

General Ledger 1 Comments

  • QBDT-2020_Smart-help_05_Task-relevant_Live

    Smart Help gives you access to Live options including text messaging and call back chat but be aware that a QuickBooks Care Plan is required for these live options.

    QBDT-2020_Smart-help_05_Task-relevant_Live

  • QBDT-2020_Smart-help_04_Task-relevant_Invoice_D

    Easily access QuickBooks Support via Smart Help

    QBDT-2020_Smart-help_04_Task-relevant_Invoice_D

  • QBDT-2020_Smart-help_03_Task-relevant_Invoice-B

    Smart Help will provide improved content with more relevant information, updated for version specific requirements.

    QBDT-2020_Smart-help_03_Task-relevant_Invoice-B

  • QBDT-2020_Smart-help_02_Task-relevant_Invoice-A

    The Smart Help feature provided enhanced task relevant information specific to what you are working on, as well as access to live assistance via chat messaging.

    QBDT-2020_Smart-help_02_Task-relevant_Invoice-A

  • QBDT-2020_Smart-help_01_Help-access

    Access Smart Help from the QuickBooks Menu bar by choosing Help and then selecting QuickBooks Desktop Help

    QBDT-2020_Smart-help_01_Help-access

  • QBDT-2020_Smart-help_combo

    The new Smart Help provides easier search, improved task relevant content and access to live experts via messaging or call back options. (Live Messaging or Call Back Smart options require an active QuickBooks Care Plan.)

    QBDT-2020_Smart-help_combo

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