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Customer Service

Jason Grills gives us his 6 ways to give great customer service without breaking the bank. more

People & Business

How to Make Social Media Work for You: Part 3

Mollie Macklin, Communications Manager for Insightful Accountant, discusses how to use social media as a tool to grow your accounting business in Part 3 of her series. more

Apr 12, 2018 6:00 AM From The Publisher

ProProf's Robin Singh shows us how through the utilization of a self-service knowledge base platform, businesses can ensure lower costs in several different ways. more

General Ledger

Business thought leader Mike McKenna on how to make your customer service go above and beyond what your clients expect. more

, People & Business

Talent development thought leader Kate Zabriskie shares her secrets to building a great service culture for your clients. more

People & Business

Customer experience thought leader Joseph Michelli explains why it's better to go retro in the art of customer service. more

People & Business

Contributing Author Caren Schwartz lends her writing style to describing some recent experiences she has had with software customer support teams. You will either get a warm fuzzy, or cry, with her over these experiences we thought worth sharing. more

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