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client satisfaction

Everyone wants a deal - but quality services come at a quality price. So how do you handle these clients that insist they're being charged too much? Read more

People & Business

Things like new technology and changing client needs are shifting the accounting profession in a lot of ways, Darren Root gives you some tips on how to use this shift to your advantage and gain more clients, not lose them. Read more

People & Business

Set up a system that allows you to gain beneficial and constructive client feedback and use it to better your practice. Scott Matthews gives you some helpful ways to get this system in place and allow it to work for you. Read more

People & Business 1 Comments

Nearly 80 percent of companies that outsource accounting are likely to refer their accountants, according to new survey from Bill.com and CPA.com. Read more

People & Business

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