Previously, clients had no way to transfer their billing to accountants. With the new workflow, it is more secure for your existing clients to transfer their direct billing to accountants.
The most significant difference is now the company Master Admin must grant permission to transfer the QuickBooks Online subscription billing. There is a two-day window for accountants to accept Master Admin’s request to transfer the subscription billing to the accountant.
When a client transfers the QuickBooks Online billing, both the accountant and payroll subscriptions are moved to the accountant.
The Client's Side of the Proccess
Client’s view requesting QuickBooks Online subscription billing transfer to the accountant.
Liz_new_QBO-billing-transfer-workflow_01
The steps for your Client to transfer their QBO subscription are as follows:
1) Log into QuickBooks Online
2) Go to Settings and select Subscriptions and billing
3) Click the Allow billing transfer to your accountant
4) Select the accountant firm to transfer the billing to
5) Choose Allow transfer
6) Next, an email notification is sent to the accountant firm; the accountant has two days to accept transfer
The Accountant's Side of the Process
The Accountant's view when accepting and activating QBO subscription billing transfers.
Liz_new_QBO-billing-transfer-workflow_02
The steps for the Accountant to take over the Client's QBO subscription are as follows:
1) The Master Admin must first allow transfer for accountant billing
2) Log into to QBOA
3) Go to Settings and select Subscriptions and billing.
4) Select Add existing clients, check if your client is eligible to add
5) Select the client’s checkbox and Add clients. If this option is grayed out, go to their company and enter their billing info first
6) In the confirmation window, select Continue
Note: There are a few scenarios when QuickBooks Online subscriptions cannot be transferred. If their QuickBooks Online subscriptions are linked to TSheets, they had a FormFly (1099 API built for tax) or an active or inactive QuickBooks Live Bookkeeping subscription.
Adding new clients to wholesaling billing has not changed. Accountants can still add, remove, and transfer clients in and out of wholesale billing. The only way to receive a billing discount for client subscriptions is to either add a new client or if a client is transferring to a new accountant within a 60-day window.