If you purchased QuickBooks Desktop Point-of-Sale 18.0 between 06/02/2020 and 08/02/2020, you’re eligible to receive the same amount of licenses and users in QuickBooks Desktop Point-of-Sale 19.0 at no charge. But be aware that the last day to upgrade to version 19.0 under this 'free no cost offer' is 01/31/2021.
QuickBooks Point-of-Sale v19 for Desktop now supports new sleeker hardware options to give you greater flexibility.
If you believe you qualify you should reach out to the QuickBooks Point-of- Sale Care Team or call 800-348-0254 with you purchase confirmation information or receipt that includes your order and license numbers, purchase date, version, and the amount of users for the license. You can get your license and product numbers in your Customer Account Maintenance (CAMPS) Portal.
If you have already purchased QuickBooks Desktop Point-of-Sale 19 and you now believe that you were eligible for free upgrade, you should reach out to the QuickBooks Point-of-Sale Care Team or call 800-348-0254, to see about a refund.