Intuit's Future: Is QBO and the IPP “the final frontier”?



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QBO vs Desktop

Nice article.

Debi more than 2 years ago

QBO vs Desktop

Nice article.

Debi more than 2 years ago

Are we stuck with the current SDK

Murph, as much as I tried, I couldn't get an answer whether any irmprovements were going to be made to the currnet SDK. The answer I kept getting was "if we have to prioritize improving the IPP or the SDK, the IPP is going to be the priority.

Since QBO won't get to parity with QBD, we really need some of the SDK problems to get fixed to leverage our QBES system. It doesn't work well in hosted environments, has time out problems, just to name a few. Did you hear anything that would lead us to believe the SDK will get anyone's attentoin at Intuit? I know SDK is not the future, but until QBO gets job costing, we have to use QBD. Any insights you can share???

Stephen King, CEO GrowthForce more than 2 years ago

My take from the IPP session regarding the SDK

It appears that the SDK will only be updated to deal with new versions and perhaps new features, and known 'major problems'. They didn't define 'major problems' as opposed to 'known deficiencies'.

I suspect that they are going to do just enough to keep SDK applications working with the desktop products so as not to upset the countless hundreds of thousands of desktop users that rely on SDK based products to do their work day-in and day-out.

Murph more than 2 years ago

Great Article!

Since I didn't get to attend SNH this year - I appreciate the write up and your take on looking toward the future. 'Keeping an open mind' is paramount to operating and maintaining a small business in this day and age.

Lucinda Lintz more than 2 years ago

how 'things currently are'

The basics of bookkeeping have not changed since the manual days. Computers have just changed the way these "basics" are performed. While "imagineering" we need to keep the focus on the nature of and needs of the users and not focus primarily on the technical aspects, which this article implies is being done. QBD has been evolving to satisfy the needs of users for years. QBO is not providing the benefit of these years of evolution obtained by QBD to the QBO users. Instead QBO, the nucleus which the apps are supplementing, is starting from scratch (on a help call I was told to send feedback of the features I want added to QBO.) Intuits market share will have to be re-earned with QBO. Without QBD features and functionality users will be open to looking at other products for transferring to the cloud.
The article refers to API and SDK, just remember,that users only see the interface and response of the application (input and output). The actual guts of the application mean little to them until the input or output are affected. QBD could become a simple app shell and the user will not care as long as the input is efficient and output is informative as the current QBD, at least for starters..

Philip R Powell more than 2 years ago

QBO as OS for ecosystem of apps

The cost vs benefit must include the bookkeepers time as well as the additional fee for each additional app. Currently, QBO requires more of the bookkeepers time to preform the same function than QBD requires. The bookkeeper also is required to be very familiar with several different browsers and programs.

Being the operating system for handling all of the transactions created in the applications would mean that QBO must be able to search, retrieve, organize and process all parts(subsidiary detail) of the transactions.

These functions are needed for management inquiries and reconciling/reviewing for financial reporting.

Currently QBO's
1) "find" function is limited,
2) reviewing multiple areas requires multiple browser windows open (cumbersome and works best with multiple screens), and
3) screen refresh time is slow,

The programmers should focus on the apps working with QBD and hosting QBD on the web vs introducing an accounting package with only a part of the functionality of QBD. QBO may be easier for the programmers, but makes our jobs a lot harder.

Philip R Powell more than 2 years ago

Bit of a Balancing Act

C'mon, we can't have this conversation in a vacuum as if Xero has not made its presence known and the disruption SaaS has on the current revenues resellers now enjoy with desktop products. Whether it's Mr.Golan language or that of any Intuit exec, speaking to the topic (platform migration) is dicey and kind of political. Distribution of software is changing and along with it, the current in place revenue streams to resllers, etc. Do you expect Intuit to say a SaaS subscription product (QBO) they sell directly will have parity with a desktop product (QBD) resellers now earn revenues from? Of course not, that would cause disruption with the resellers. Intuit has to be tactful and delicate on even speaking to platform migration because of the inherit implications to those who benefit from yesterday's model (all those Intuit resellers). Intuit's not making the decision on what to do going forward, the market (companies like Xero are), and Intuit is playing 'catch up' (QBO's 70 or so add-on apps to Xero's 300+ add-on apps, etc.) I am confident the QBO ecosystem will catch up and surpass Xero's and that is rightfully the priority and future, not QBD. Hosted desktop software is not the future for any software company and Xero would LOVE for Intuit to focus QBD and not QBO. This train as left the station my friends for every software company, not just Intuit.

Barry B. more than 2 years ago

train has left the station

To be competitive QBO needs features (input is efficient and output is informative) Apps will be used to provide most of these features. but QBO should provide basic features for processing the transactions created by the Apps. Features would be speed of access, ease of access and informative reports. QBD is the benchmark to meet. QBO does not come close to meeting the basic features noted above. Marketing QBO will get users , but will not keep them. QBO is leaving the station low on fuel and Apps are not going to fill the tank.

philip r powell more than 2 years ago

Connectivity with apps

I agree that the cloud is where we are headed. However, if a program is going to rely upon the integration of multiple apps to bring the customers what they need the price tag of the hub program coupled with the apps needs to reduce. Already the online version costs as much or more than the desktop version without the cost of connected apps. And these are annual costs, unlike desktop where the cost could be spread over 3 years or more.

Bonnie Crabtree more than 2 years ago

Price tag

QBO will certainly evolve and I imagine what are add-on apps today (some) will be standard features tomorrow. Isn't that what's behind all the acquisitions Intuit's been making? (Lettuce, Invitbox, etc ). I don't think it's accurate to say or suggest QBO is going to 'rely' upon many of the add-on apps out there today, their feature set will be integrated within future generations of QBO. To say or think otherwise is to suggest Intuit is going to stop innovating and evolving QBO. I'm also confident Xero will keep Intuit motivated to continually expand QBO feature wise and keep QBO price competitive. I gotta believe if one needs and can justify a myriad of add-ons...QBO is bringing them value and a lesser cost alternative than bigger accounting software.

Barry B. more than 2 years ago

Price Tag

Regarding you comment:

I don't think it's accurate to say or suggest QBO is going to 'rely' upon many of the add-on apps out there today, their feature set will be integrated within future generations of QBO.

May or may not be correct but as Murph noted, Intuit is telling developers the following

QuickBooks Online ‘to have parity’ with QuickBooks ‘desktop’, Mr. Golan’s reply was essentially “never.” He went on to clarify that he didn’t envision a time when QuickBooks Online, in and of itself would have all the features desktop offers today; however, when you couple QBO with other Apps the feature set will ultimately have equivalency and may even exceed the desktop versions as we know them.

Of course QBO will buy or poach popular apps when the QBO + App price is no longer competitive

Karl Irvin more than 2 years ago

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