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The Data Detective

Our old 'Data Detective' is back after a lengthy sojourn in the South of France. We catch up with him as he resumes work to resolve what first appears to be a frightening QuickBooks error. more

Apr 21, 2017 12:05 AM General Ledger 2 Comments

The reality is that some of us 'ultra nerdy' QuickBooks Desktop gurus are starting to hit the age where 'we're getting tired' of doing all the work. If you want to replace us, signup for Super Geek at 'Scaling New Heights 2017.' more

Apr 13, 2017 12:05 AM Training Center/Scaling New Heights 2 Comments

Missing Memorized Reports Revisited

Because there has been a lot of chatter in posts lately on this topic, Murph recommends a couple of articles ProAdvisors might find interesting. more

Mar 23, 2017 12:05 AM From The Editor

Our old friend the Data Detective has returned to pen a letter on a new case about what might seem to be a QuickBooks anomaly, but actually is normal behavior. more

Oct 18, 2016 12:05 AM General Ledger 1 Comments

I'm looking forward to teaching 5 classes at Scaling New Heights in May, do you think you are 'geek enough' to put up with me? more

Mar 28, 2016 8:50 PM Training Center/Scaling New Heights

One of the most common forms of ‘data corruption’ that QuickBooks users report occurs with Memorized Reports and the Memorized Report List. more

Mar 21, 2016 9:54 PM General Ledger

Our Sleuth quickly detects and solves problems with 'non-default' settings of Windows DPI that can produce a wide variety of visual distortions in QuickBooks. more

Apr 6, 2015 8:00 PM General Ledger 4 Comments

It's been a long absence, but our favorite Data Detective is back to do some sleuthing on behalf of QuickBooks users everywhere. His first new case is 'the case of a naughty Nic.' more

Mar 26, 2015 9:25 PM General Ledger

Here is the clue: "Not everything called a Customer in QuickBooks is really a QuickBooks Customer." Learn why in this episode of 'The Data Detective.' more

Aug 5, 2014 10:22 PM General Ledger 1 Comments

The Qbw.ini file is the 'keeper' of certain configuration and preference information; when it becomes corrupted QuickBooks may act oddly, and the User Interface can appear entirely different than normal. more

Jun 16, 2014 12:41 AM General Ledger

If you are game, bring this quiz by the Intuitive Accountant Booth at Scaling New Heights for a special award... more

May 27, 2014 9:20 PM General Ledger 1 Comments

Taking a nap is perhaps good for you and I, but not for your QuickBooks 'hosting' computer, read how our Old Sleuth solves this case in today's episode of 'The Data Detective.' more

Mar 18, 2014 10:26 PM General Ledger

Our old sleuth takes on 'names on target not internally consistent' in this edition of the Data Detective. more

Feb 16, 2014 9:05 PM General Ledger

“...if you take the time to listen... the patient will eventually tell you what is really happening….” ProAdvisors all too often rush right in trying to figure out what is wrong without really listening to the user tell them what is really happening. more

Jan 30, 2014 12:24 AM General Ledger 4 Comments

In this episode the Data Detective sleuths out the cause and a temporary cure for encounters with Windows Memory Dumps while emailing large numbers of QuickBooks Customer Statements. more

Jan 28, 2014 9:56 PM General Ledger 1 Comments

Yes even cases worked by our old sleuth can have a mysterious ending. You won't want to skip to the end for the surprise, the best part of this case is seeing if our old sleuth can solve the matter. (And NO, the Butler didn't do it....) more

Jan 16, 2014 8:37 PM General Ledger 1 Comments

When QuickBooks crashes it can be an alarming event, when it crashes every time you perform the same task, that is a problem. In this episode of the Data Detective our old sleuth solves the Case of the Crashing Estimate Duplication. more

Jan 8, 2014 12:20 PM General Ledger 6 Comments

Memorized reports are a common source of data corruption within QuickBooks files. In this episode of the Data Detective our sleuth takes us through the steps to resolve these errors. more

Jan 2, 2014 11:19 PM General Ledger 2 Comments

Each year the Data Detective makes a Christmas Wish List hoping that Santa will bring him lots of goodies.... more

Dec 24, 2013 4:59 PM Vendor Corner

Locating the QBWin.log file is relatively easy if you simply know where to look. more

Dec 22, 2013 9:43 PM General Ledger

Our old friend the Data Detective has returned to pen a letter on a new case about what might seem to be a QuickBooks anomaly, but actually is normal behavior. more

Oct 18, 2016 12:05 AM General Ledger 1 Comments

One of the most common forms of ‘data corruption’ that QuickBooks users report occurs with Memorized Reports and the Memorized Report List. more

Mar 21, 2016 9:54 PM General Ledger

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