Don't Let Your Knowledge Cloud Your Judgement

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Don't let Your Knowledge Cloud your Judgement

This is a great article, and one that should be read by all Bookkeepers. We have to get the trust of our prospective clients, so we must listen and actually "hear" what they are saying. Then, after hearing what they need, we tailor a solution to fit the need from our knowledge of what is available from all system providers. If we have listened hard enough, the solution we then provide should tick all the client's boxes - then we have a happy client who will then, hopefully, refer others to us.

Peter Glanz more than 1 year ago

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