Intuit offers a variety of 'tools' (utilities) intended to resolve certain types of common problems that QuickBooks Desktop users may encounter, this article summarizes some of those tools.
QuickBooks File Doctor - intended to potentially resolve problems associated with the inability to open a QuickBooks Company File, or fix 6XXX series errors, or H202 errors when attempting to open QuickBooks over a network or in multi-user mode. For QuickBooks 2014R5 and later, you maybe prompted to run the internal version of File Doctor.
To Download File Doctor, or find out additional information about the 'downloadable' version visit this website. For more information about the 'built-in' version of File Doctor in newer versions of QuickBooks visit this website.
QuickBooks Clean Install Utility - sometimes your only avenue of repair for your QuickBooks application is to remove and re-install it. The Windows Uninstaller performs only a portion of a program removal, it doesn't remove all of the program components.
The Clean Install Utility saves you time by automatically renaming all the folders related to a specific QuickBooks year after uninstalling so it is unnecessary to manually delete (or rename) those folders. You can download the Clean Install utility as well as find out more about how this tools works, or your other options at this website.
QuickBooks Component Repair Tool (also known as the QB Install Tool) - You can download and run this tool to fix a wide variety of error messages you may receive when installing or first attempting to open QuickBooks after installation. These include errors resulting from damage to, or a lack of, one of the core Microsoft Operating System components such as 1603, 1935, 1904, 1402, errors related to Microsoft .NET Framework, and errors related to MSXML and/or C++.
The QB Install tool will automatically attempt to detect and repair any such error you are experiencing when installing QuickBooks, or attempting to open the application for the first time. Troubleshooting these problems with the Windows operating system can become complex if errors occur while repairing or uninstalling .NET Framework.
If you are not comfortable performing these steps on your own, Intuit recommends you consult with your computer's manufacturer or other computer professional. You can download the tool, or obtain more information from this website.
QuickBooks Password Reset Tool - Several years ago Intuit chose to 'build-in' the Password Reset Tool into desktop versions of QuickBooks; however, it has been known NOT to work at times. This downloadable tool permits you to re-set the administrator password for your company file.
You can download the reset tool from this website.
For additional tools, or locate the latest updates to any of the above websites, visit the QuickBooks Support Tools website.