QuickBooks 2017 Release 5 Update

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Can't import QBO files after R5 update

After updating to the R5 release today, I am unable to import transaction in a QBO file. No error message. When you go to import Quickbooks web connect file, the navigation window opens, but when you choose the file and hit "open" the window closes and nothing happens. Was on the phone with Quickbooks tech support for 3+ hours and they are stumped. Anyone else having this issue?

Jason Penzer 143 days ago

R5 Crashes when trying to make a journal entry

Ever since installing R5 on 3/24/2017, whenever I go to Make General Journal Entries from the Company drop down menu, I get an unrecoverable error code 00006 73616. Have already tried program repair, followed by warm and cold boots, and verified data (no problems). This only happens with my company files (after updating the data for this Release). It does not happen with the Sample Company File (after it updates for this release.) Anyone else having this issue? And fixes?

Jeff Rocha 145 days ago

FIxed QB File manager

This update also fixed the QB File manager exception error which was caused by the QB 2015 update

Nasir 147 days ago

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